Red Bull Arena is getting a bit of a facelift heading into the 2019 New York Red Bulls season.
The biggest change is in the form of new video boards in the north and south ends that measure 24 feet high by 55 feet wide, nearly twice as large as the previous screens. The LED video boards will support higher-quality live video and instant replay, while also displaying statistics, graphics and messaging for fans.
Due to current and upcoming venue enhancements, some sections of Red Bull Arena will be closed, reducing the capacity from 25,000 during the 2019 season. That number of seats available is still to be determined. The club is looking to minimize the impact on its full season ticket holders, known as Red Members.
Access to Red Bull Arena will be via mobile ticketing only beginning this season. Red Members will receive a digital member card, which can be accessed via the Red Bulls mobile app in the coming weeks. All guests of Red Bull Arena can manage their tickets by downloading the Red Bulls mobile app.
In an effort to reduce lines and clear up concourse congestion, concession and merchandise stands will also largely be cashless in 2019. Credit cards, mobile phones and all other stored payments will be accepted for payment. Select stands inside the arena will still accept cash. The new transactional units will also be completely customer-facing, so the credit card or mobile phone in use never leaves the customer’s hand.
“Our club’s ongoing commitment toward the loyal fans and partners continues to be our highest priority,” Red Bulls general manager Marc de Grandpre said in a statement. “We strive to create a convenient, safe and memorable experience for everyone who steps foot into Red Bull Arena.”
These are the first major upgrades for Red Bull Arena since the $200 million soccer-specific venue in Harrison, N.J., opened in 2010.